Roles and responsibilities:

1. Leadership: Lead and inspire a team, providing direction, support, and motivation to achieve team goals and objectives.

2. Performance Management: Evaluate team performance, set clear expectations, and implement strategies to enhance productivity and efficiency.

3. Collaboration: Foster a collaborative environment, promoting effective communication and teamwork among team members and with other departments.

4. Decision-Making: Make informed and timely decisions, considering input from team members and aligning choices with organizational objectives.

5. Training and Development: Identify skill gaps and development needs within the team, providing training and mentorship to enhance individual and collective capabilities.

6. Project Management: Oversee projects, ensuring deadlines are met, resources are utilized efficiently, and project objectives align with overall organizational goals.

7. Problem-Solving: Address challenges and conflicts within the team, offering solutions and mediating disputes to maintain a positive work environment.

8. Client/Stakeholder Relations: Build and maintain strong relationships with clients or stakeholders, understanding their needs, and ensuring the team delivers on expectations.

9. Continuous Improvement: Drive process improvements and efficiencies, seeking innovative solutions to enhance team performance and deliverables.

10. Metrics and Reporting: Implement and track key performance indicators (KPIs), providing regular reports to management on team progress and achievements.

11. Resource Allocation: Effectively allocate resources, including personnel and budget, to optimize team capabilities and meet organizational objectives.

12. Adaptability: Demonstrate flexibility and adaptability in response to changing priorities, market conditions, or organizational requirements.